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Farthing
West Pty Limited
Specialists in Lean Six Sigma Consulting
Our
Vision is to …
Assist
clients achieve significant and sustainable performance enhancement
through collaborative and mutually advantageous relationships
Our
Approach …
Farthing
West focuses on the ‘flow of value’ through the business enterprise
for significant and sustainable performance enhancement.
Depending
on the business context, this flow of value may alternatively be
called the ‘flow of care’ or the ‘flow of service’.
Working
collaboratively with our clients we achieve significant and
sustainable outcomes, by:
Taking an enterprise-wide view of the business.
Mapping the value streams and the business relationships
involved.
Involving employees, suppliers and customers in naming issues
and problems across the value stream.
Using data / evidence to understand root causes systemically.
Involving employees, suppliers and customers in designing
solutions to problems in ways that benefit all the relationships
involved.
The
legacy of our Vision …
Processes and procedures that were ‘broken’ are ‘fixed’.
Adherence to procedures and ‘standard work’ is routine.
Employees are taking responsibility for the quality of their
work.
Supervisors are coaching their work teams in problem solving.
There is enhanced alignment and constancy of purpose.
The performance improvement is significant and sustainable.
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